How It Works

So, you have finally decided to visit the Northern Lights.  We can’t wait to see you.  The following information will help you have the best experience that will make you want to come back again and again.  First of all, you have to find us.  Click on the Directions link above if you need to find us.

To get in, you’ll need a ticket.  (Bring your ID after 4pm.  We sell alcohol so we have to check ID like any bar.) 

After you get your tickets, you can place your order.  View our menu online before you come.  Having a good idea of what you want will help us make sure the lines move fast and you make the best choice.  Yes, we do make everything to order so if you don’t want onions (or your date doesn’t want you to have onions) on your nachos, just let us know.

When you finish your order, we’ll give you a table number (make sure you take it with you.)  Place this on your table so we can see it from the aisle. If you can read it, we probably can’t.

 

Sit back, relax and enjoy your movie.  We'll bring your meal as soon as it is ready.  If you do have a craving for another beer or to follow-up with the best popcorn in town, we're waiting in the lobby to help you.

 

That's it.  The following is a list of items to help you feel like a "regular" at the Northern Lights.

 

Credit Card use: Credit cards are only accepted at the box office.  So, if you don’t have cash, purchase gift cards when paying for your tickets to use at the food counter and bar to purchase other items.  Our gift cards, each worth $10, are treated like cash anywhere, anytime in the theatre.  Do this to avoid running out of money and having to go back to the box office to get a gift card later. 

We don’t take orders inside the theatre.  If you would like anything additional, you’ll need to return to the lobby and get it.

We do schedule menu items to be delivered later and do our best to deliver it on schedule.  So, if you want your food as soon as possible but want your dessert later, we’ll schedule the dessert to be delivered later so you can just sit back, relax and enjoy your movie.

Be patient.  Your movie may not have sold out but another one might have. We may have a cook call in sick.  Things happen that sometimes delay food delivery.  Please work with us and be patient.  Imagine if 130 of your friends showed up at one time for dinner at your house AND they all wanted something different to eat.  It is amazing we can get everyone fed at all, let alone timely.  So, it takes a little extra time to get everything delivered.  If you are starving and you show up to a busy show at the last minute (so everyone else has ordered before you,) then get a small popcorn to hold you over till your food arrives.

Our doors open 30 minutes before the first showing each day.

All tickets for all shows on any given day are available as soon as we open the door.  We can’t sell tickets for any day other than the current day. 

If you come by and purchase a ticket early, remember that only reserves you a seat.  It doesn’t mean two seats together.  It doesn’t mean two seats in the middle of the auditorium.  So, you must still must come back early if you would like to have good seats. 

On busy nights, we recommend you arrive 30 minutes before the scheduled start time.  The auditoriums are usually ready for seating on average15 minutes before the show starts.  With a popular show on a Fri or Sat night, you should show up even earlier.

Please don’t enter the theatre until we are finished cleaning.  We can clean a theatre much faster and do a better job when it is empty.  If you are early and want to get in to get your seat, start lining up by the doors.  If people are already lined up, find your spot in line. 

If a movie appears to be busy, please move together when selecting a seat to make room for everyone.  If you are a couple, take two seats at one end of a table rather than the two seats in the middle of the table.   If you end up with a seat on both ends of your group, move one direction so there will be two seats together on the other end.   

Get to know the theatres.  #1 is our largest theatre, therefore it will allow more people.  Also, theatre #1 has a little narrower seats than #2 and #3.  You may take that into consideration when choosing when to come see a particular show if it matters to you.

Come on weeknights if you like it less busy.

Now you are a pro.  We hope you thoroughly enjoy your unique experience at the Northern Lights.