Mission Statement 

The mission of the Human Resources Agency of New Britain, Inc. (HRA) is to improve the quality of life by helping people achieve economic and social potential; responding to the causes and conditions of poverty; and building stronger individuals, families and communities in the greater New Britain area.

The Human Resources Agency of New Britain, Inc. is a nonprofit organization dedicated to increasing economic self-sufficiency among individuals and families residing in New Britain. HRA’s five program divisions house its wide variety of services; children and families, community and neighborhood, employment and training, energy and housing, and Health and Wellness.

HRA is governed by a Board of Directors comprised of equal representatation from the public sector (elected officials); the private sector (business and community organizations) and the neighborhoods (residents served by programs).

Operating since 1964, HRA effectively partners with local, state and federal agencies and businesses to make the most of all available resources in the community.