"Always On Time Or You Don't Pay A Dime"

When it comes to conditioning the air inside your home, not all companies are created equal. Simply put, Petrie's One Hour is the Upper Cumberland’s premier choice for residential heating, cooling and indoor air quality services. We are the largest residential service and repair company in the area.

Petrie's One Hour operates from offices in Cookeville and Crossville, Tenn. We are fully insured and maintain a Tennessee Contractor’s license (#00030864). All of our team members are professionally trained to deliver “Positively Outrageous Service” to every client, every time.

In addition, all of our technicians proudly wear the Technician Seal of Safety, which ensures your peace of mind. This means that all our employees have been background checked, drug tested and professionally trained. We are the only HVAC company in Middle Tennessee that has earned this designation. Go to mysafetyseal.com for more information.

Not only will preventive maintenance extend the life of your HVAC equipment, but it will also keep you from overpaying the utility company. As one of our Discount Club members, you will receive regularly scheduled preventive maintenance in addition to a wide array of other great benefits. Over 1,600 clients are already enjoying these benefits and continue to renew our services year after year.

We are also the only company in Middle Tennessee that has the special training and instrumentation to perform a Whole House Air Infiltration Analysis. This analysis enables you to know the “tightness” of your home and where any “bad stuff” may be entering your air space.

So if you haven’t tried Petrie's One Hour before, we would welcome the opportunity to become your HVAC contractor of choice. We’re sure you’ll see what we mean by POSITIVELY OUTRAGEOUS SERVICE!

Take the Home Comfort Quiz and see if we can help you lower your heating and cooling costs.

About Us

Owner Randal Petrie has been in the heating and cooling business for nearly 30 years. He was the managing partner for one of the Upper Cumberland’s largest and most successful residential HVAC service companies before starting Petrie’s One Hour in 2003.

Our main office is in Cookeville, with a location in Crossville as well. From those two offices we service Putnam, Cumberland, Overton and White counties. Our 20-plus team members provide state-of-the-art indoor air conditioning analysis, design, maintenance, repair and replacement services to over 17,000 clients in the Upper Cumberland area.

Our office hours are 7 a.m. – 5 p.m. Monday through Friday.

Cookeville 528-8888 Crossville 484-8888 Sparta 739-8888

For after-hours emergencies, call one of the above numbers and someone will respond within minutes.

Services

Petrie’s One Hour takes the "Whole House Approach" to our service. Rather than just showing up when something breaks down, we specialize in preventative maintenance with our "One Hour Comfort Club Maintenance Plan". This maintenance plan keeps your HVAC systems running efficiently, corrects problems that lead to major repairs if left unchecked, and keeps you in comfort all year long.

Our Whole House Infiltration Test checks your entire home including your duct system for leaks which suck in "bad air".

The United States Department of Energy in a 1996 study found that

• "Typical duct systems lose 25 to 40 percent of the heating or cooling energy put out by the central furnace, heat pump, or air conditioner. Duct repairs could be the most important energy improvement measure you can do."
• "Leakage in the duct system can be hazardous to your health. Especially problematic are leaky returns in an enclosed space or garage that also contains the furnace."
• "You should not attempt to repair duct leaks. Safe duct leak repair requires a licensed heating, ventilation, and air conditioning contractor... one that has sent their technicians to a good duct repair school."

Source "Improving The Efficiency of Your Duct System" U.S.D.O.E 1996

To find out more about our "One Hour Comfort Club" Maintenance Plan, and our Whole House Infiltration Test, click the links below.

• Whole House Infiltration Test
• "One Hour Comfort Club" Maintenance Plan

Products

Although we sell top-of-the-line Trane heating and cooling products, we also offer several other brands, including our own private label "One Hour" products.
 
We also offer all types of air purification products, including UV lights, electronic air cleaners, HEPA filters, dehumidifiers and humidifiers. We also stock 4" pleated filters, which are the best throwaway mechanical filters available, lasting up to 12 months!

We also offer duct cleaning, with our exclusive Duct Sanitizing system.
 
Gas Systems
Heat Pumps

Our People

Our professionally trained HVAC technicians have developed a reputation for installing, maintaining and servicing only dependable, quality comfort systems to ensure year-round comfort for our many customers.

Our staff is professional and courteous. We know you expect the best from us, and that includes our appearance, attitude and knowledge. That’s why we continually participate in training workshops, courses and presentations to keep up-to-date on all the latest techniques.

Our employees are drug-free and professionally trained. We thoroughly screen each employee before they are hired, conducting background checks and drug tests. We continue to periodically test for drug use, ensuring that they remain drug-free. We have been certified as a “Tennessee Drug Free” company so that our customers can feel secure when our employees are working in their homes and around their families.

If you are interested in joining our staff, please email randal@petriecompany.com.

Mike Allred  - Comfort Advisor
Mark Burke  - Service Technician
Barry Farmer  - Service Technician
Randy Foster - Installation Technician
Brian Horn  - Service Technician
Wayne Ipock - Installation Technician
Eddie Johnson - Installation Technician
Kathryn Jones  - Customer Service Representative
Todd King  - Service Technician
Laura McDaniel  - Customer Service Representative
David Nuckolls  - Service Technician
Jake Parham - Installation Technician
Joe Peek  - Service Technician
Scott Peters  - Operations Manager
David Trumbly  - Comfort Advisor
Melissa Wilson  - Administration Manager
Ken Zuller  - Service Technician

FAQ