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My Latest Nightmare: All staplers are NOT created equal

I don’t make it a habit of sharing my most personal experiences or dreams with strangers on the web, but my latest nightmare seemed relevant enough – only because there is a high probability that it might turn into a reality.

The Dream:
My wife and I were out driving around when we remembered that we needed a new stapler for the office (which, in and of itself is funny because our office is so ridiculously paper-free). So, in the dream, we pulled into a parking spot in front of the local office supply store, only to find that it was now divided up into a cell phone store, a sandwich store, and an ice cream store.  As it turns out, the office supply store had closed a few weeks earlier. We were both bummed because we had loved that store and all of their quirky little selections of office gadgets, specialty papers, and high-end office furniture!

Without any other options, we made our way to one of the big-box office stores in town. All they had in their stapler department was a selection of brightly colored, lightweight, plasticy staplers that were more at home in an 8th grader’s backpack than on an office desk. Aaargghhh!  Frustrated, we drove across town to the other big-box office store and found the exact same product, in the exact same order, on the exact same looking shelves, glowing under the exact same coldly humming fluorescent lights. Double Aaargghhh!

Then the dream fast-forwarded to another city a few hours away where we stopped into yet another office store to finally be told that these were the only staplers available in the U.S. anymore, as they were the only ones that could fit into the “right” sized box to fit on the “right” sized shelf and meet the “right” profit margins to meet the purchasing requirements of their parent company (who also owned the other office stores we had visited). Since there weren’t any independent office supply stores bringing the niche demand for high-end products, those manufactureres either re-tooled or simply closed (along with their suppliers and vendors).

Given no other option, we bought a bright blue plastic stapler and took it back to the office. Upon trying to load our “old” staples into the unit, we found that they didn’t fit. Upon trying to remove the “wrong” staples, the spring and hinge mechanism broke in half – before the stapler had ever even been used! Triple Aaargghhh!

No, I didn’t wake up screaming, but I did wake up frustrated and annoyed. And, I did march right down to our office supply store (that isn’t really closed in real life, just radically downsized) and bought a heavy duty stapler! (That, of course, in real life, I didn’t really need.)

The moral of the story is this: It’s not about the staplers. It’s about choice, innovation, and diversity. The same story could be true of retail fashion trends (do you want to show up at a party wearing the same dress as five other women?) or home building designs, or approved medical procedures. If you don’t want to wake up one day when every store in your town carries the exact same products, made to meet the needs of the lowest common denominator, then you need to support the companies that encourage quality and innovation through product diversity. In short, your local businesses!

Local Strategic Marketing and Business Development Firm Launches RelyLocal Business in Newport Beach and Costa Mesa, CA.

Newport Beach, CA – July 22, 2010

After several years marketing and developing new and emerging companies at the national and international levels, The Leeds Group announced today a shift in their focus and strategy with the acquisition of the RelyLocal territory rights for the Newport Beach and Costa Mesa areas.  With this move, The Leeds Group looks to bring local business leaders and community residents together in an effective campaign to support local businesses, local jobs and ultimately the local economies of Newport Beach and Costa Mesa. Their message to the local community is clear… RelyLocal.

On July 22nd, The Leeds Group announced it had acquired the territory rights to RelyLocal in the Newport Beach and Costa Mesa markets, making it the 101st region to join the rapidly expanding list of communities that are part of a nationwide effort to strengthen their local economies.  RelyLocal – Newport-Mesa, as it is called, starts its soft launch today and already is seeing great response from local business leaders.

The Leeds Group’s CEO, Trevor Leeds remarks, “We are proud to be a part of this rapidly expanding company. RelyLocal offers us the precise platform and community movement we were looking for on a marketing and business development level.” He adds, “Finding ways for us to apply our strategic marketing and business development resources at a local business level, while helping improve our local community and stimulate our local economy brings us great satisfaction.”

RelyLocal was born in response to the economic problems that have plagued our country.  The idea for RelyLocal was very simple – empower local business owners to stabilize their local economy, while educating residents on the important role that local business plays in the overall health of the community.  The company began with three main goals; 1) To provide new, locally-driven, cost-effective marketing resources to small businesses, 2) To develop a grass roots campaign, uniting business owners and residents in a fight for the economic health of their community, and 3) To create as many new jobs across the country as possible.

“RelyLocal’s mission and business model really has struck a chord across the country. Having local business leaders like The Leeds Group involved with our growing company shows how passionate people are to make a difference in their local communities and in their local economy,” states RelyLocal’s Co-Founder, Steve Ramsey.

The Leeds Group, who has developed their entire marketing and business development firm around strong local relationships, social media, public relations and innovative marketing solutions, sees the RelyLocal platform as the “silver-bullet” for local businesses marketing needs.

At RelyLocal’s core is a powerful, location-specific online directory devoted to locally owned and operated businesses. In addition to the web site’s core feature set of maps, photos, reviews, job-board and coupons, local businesses are promoted through search engine marketing, social media platforms, co-op advertising, old-fashioned networking, and locally driven grass roots campaigns.  RelyLocal jokingly refers to this approach as “Word of Mouth Marketing 2.0”.

The Leeds Group’s business plan is simple, bring this very effective marketing platform that RelyLocal has created for local businesses, combine it with their strategic marketing solutions and strong local business network and create a grass-roots campaign uniting local business owners and residents in a fight for the economic health of the Newport-Mesa community.

“Having lived and worked in the Newport Beach and Costa Mesa area for more than 25 years, we have always advocated local business first. RelyLocal really gives us the platform to get that message out to community residents,” says The Leeds Group’s COO, Bruce Kelber, who is jokingly referred to as the “Mayor” in the office because of his longstanding relationships and community ties in the Newport-Mesa areas. “RelyLocal – Newport-Mesa has some really exciting plans to bring together the best of what Newport Beach and Costa Mesa have to offer.  We believe residents will be drawn to the RelyLocal movement as their source for local business information and community and entertainment updates, especially knowing that 90% of the local revenues we’re creating are staying in our local economy.”

About The Leeds Group:
The Leeds Group is a strategic marketing and business development firm located in Orange County, California, USA and independently owns and operates RelyLocal – Newport-Mesa under regional licensing rights. The Leeds Group helps develop unique business opportunities, builds lasting corporate ventures and implements strategic marketing solutions, all of which enhance their partner’s business with increased visibility and sales.  With both domestic and international reach, The Leeds Group has clientele in multiple categories, including technology, the building industry, financial sectors, manufacturing, and sports and entertainment. The company’s website is www.LeedsGroup.net.

About RelyLocal:
RelyLocal is a location-specific online directory devoted to locally owned and operated businesses. Powered by an ‘open-source’ technology, RelyLocal features maps, photos, reviews, coupons, social media connections and more and is heavily promoted on a regional basis by local territory owners through search engine marketing, social media, co-op advertising, old-fashioned networking and locally driven grassroots campaigns. RelyLocal licenses its ‘open-source’ business platform to select territory owners across the US and currently is in over 100 markets.  The company’s website is www.RelyLocal.com.

Contact:
Trevor R. Leeds, 
CEO
The Leeds Group (DBA: RelyLocal – Newport-Mesa)
P: 714-944-1793
F: 714-716-8403
E: TrevorLeeds@RelyLocal.com

Google it!

We’ve all been at lunch with friends when somebody drops a piece of information that seems suspicious for one reason or another. Whether it is a claim of the latest diet fad, or a NASA conspiracy theory related, whenever you question the person, the answer is increasingly, “Google it!”

Along those same lines this morning, I was a little surprised when Google noticed an error in my query.

I have to say that I was pretty impressed that Google has already picked up on the brand recognition and penetration that RelyLocal has gained over it’s first six months. Though, with hundreds of cities joining RelyLocal, I guess it makes sense.

It’s pretty exciting to see that Google (aka “the world”) already thinks that the fictitious concatenation “RelyLocal” is a more valid query than “rely” and “local”, two words that have been in existence for ages. We must be doing something right. ;^>

Oregon Company Creates Hundreds of Jobs in Campaign to Rebuild Local Economies Across U.S.

Within six months of launching, over one hundred cities in twenty-six states have joined a revolution, resulting in over two hundred new jobs being created to support thousands of local businesses across the country. Their mission is to stabilize and rebuild local economies. Their message is simple – RelyLocal.

On July 15, RelyLocal announced Victorville, CA, as the 100th city to join the quickly growing list of communities that are part of a nationwide effort to strengthen their local economies.

Victorville’s Alyssa Penman remarks, “I truly believe that small businesses will bring our local economy back into high gear and provide more stability over the long term.” She adds, “Finding ways to support our local businesses and improve our community brings me great satisfaction!”

RelyLocal was created in response to the economic problems facing the country. The idea was very simple – empower local business owners to stabilize their local economy while educating residents on the important role that local business plays in the overall health of the community. The company began with three main goals; 1) To provide new, locally-driven, cost-effective marketing resources to small businesses, 2) To develop a grass roots campaign, uniting business owners and residents in a fight for the economic health of their community, and 3) To create as many new jobs across the country as possible.

After a quick test market in Bend, OR, RelyLocal was made available to like-minded entrepreneurs and community advocates across the country. The response has been exciting.

“We couldn’t be more pleased with the steady growth,” says RelyLocal’s Co-Founder, Steve Ramsey. “It has mostly been word-of-mouth up to this point. Our mission and business model really struck a chord across the country and before we knew it, we were surrounded with hundreds of extremely talented and passionate people who are excited to make a difference in their community every day.”

People like Theresa Chmiel of Pensacola, FL, who dropped everything to launch RelyLocal in an effort to bring hope and resolve to an area that is reeling with the economic and environmental effects of Deep Horizon Oil Spill. “The problem isn’t really with WalMart or Amazon,” says Chmiel. “The problem is that residents just don’t think about how they spend their money or where that money ends up. It leaves the community – in many cases for good!” (related story)

“I think we were the first or second to join RelyLocal,” says Angi Reed of Prescott, AZ, an area reeling from the downturn in construction jobs. “Our community really needed something like this, so it was an easy decision. We took a crazy leap of faith, quitting our day jobs and just going for it. Now, just a few months later, we have a staff of eight and hundreds of local members and loyal residents who are joining hands to see their neighbors through this tough time. We are making an active difference in our community and we couldn’t be happier!”

According to the founder, the strength and growth of RelyLocal is in the community of partners across the country. “We took a gamble and developed RelyLocal from the ground up as an entirely new ‘open source’ type of business model. This would have never been possible by just hiring sales reps across the country,” says Ramsey. “Sure, we provide some simple tools to get our partners started, but the amazing thing is how they really depend on each other for everything from marketing materials and sales strategies to creating partnerships with other local organizations. The power is truly in the people!

At RelyLocal’s core is the location-specific online directory devoted to locally owned and operated businesses. In addition to the web site’s core feature set of maps, photos, reviews, and coupons, local businesses are promoted through search engine marketing, social media, co-op advertising, old-fashioned networking, and locally driven grass roots campaigns. RelyLocal jokingly refers to this approach as “Word of Mouth Marketing 2.0”.

“RelyLocal isn’t like a normal franchise or business opportunity,” Ramsey explains. “We don’t charge any up-font costs, we don’t tell people how to run their business, there are no products to buy, no limiting rules to follow, etc… In fact, we do everything we can to empower our partners to make their RelyLocal outreach as personal and local-centric as possible. Obviously, RelyLocal in Compton, CA, is going to be much different than RelyLocal in Bozeman, MT.”

RelyLocal recently began accepting applications for the almost 1,000 available territories across the country. “We are on track for our goal of launching 300 cities and creating about 900 jobs this year,” says Ramsey “The toughest part has just been weeding out people who are just looking make a quick buck. We aren’t looking for sales people, we are looking for community advocates.”

Tom Reed of Prescott, AZ, talks about all of the calls he receives, “With all of the online fraud and pyramid schemes out there, they want to hear from real people on the ground that RelyLocal is not a scam. We are proud to be living proof that it is a fantastic opportunity for the right people who want to make a difference in their communities.They just have to be willing to put in the work!”

Whenever he is asked why they have made it so easy and inexpensive to launch a RelyLocal business campaign, Ramsey replies, “Our goal isn’t to make money – it is to change people’s lives and strengthen communities across the country. That’s why we keep at least 90% of the local revenue in the local economy.” Reflecting on his years as a non-profit executive, he adds “There was a time when I wanted to be rich and famous, but nothing is more fulfilling than working with the hundreds of amazing people that are united by one common goal – to change their worlds!”

Thane Bryenton who recently brought RelyLocal to Olympia, WA, notes, ”This opportunity came at just the right time; between jobs and hard economic times in our city. RelyLocal is really giving me and my community the hope and promise of better times to come.”

Good News For Local Restaurants

For those of you worried about the fate of local restaurants (and waistlines), this just in…

McDonald’s Stock Slides As More Consumers Turn To Food
OAK BROOK, IL—The McDonald’s Corporation announced Tuesday that it will close 175 restaurants and cut nearly 600 corporate jobs, responding to a plunge in stock prices blamed on a depressed economy and rising consumer interest in actual food.

“Though still America’s number-one hamburger retailer,” McDonald’s CEO Jim Cantalupo said, “we have entered a brief period of restructuring due to the steady growth of other convenience eateries and, more significantly, growing competition from producers and distributors of demonstrably nutritive matter, i.e. food.”
more…

For more on this story (and other great bits like this one), please visit The Onion.

Book Review: Big-Box Swindle – A Must Read!

Big-Box SwindleThe True Cost of Mega-Retailers and the Fight for America’s Independent Businesses
By Stacy Mitchell (Beacon Press, Paperback, 9780807035016, 344pp.)

If I had to recommend one book on marketing, sailing, or theology it would be nearly impossible for me to choose. However, if someone were to ask me to recommend one book that explains why I do what I do, and what RelyLocal is all about, I couldn’t recommend Stacy Mitchell’s work “Big Box Swindle” any more highly. (Incidentally, Stacy gave us permission to reprint a tidbit of her material in this earlier post.)

People who know me well know that I am not a flippant-preachy person who blindly aligns himself with activist causes without doing his homework. I mention this so you are better able to understand the context within which I praise this book. Mitchell didn’t assemble yet another tired and emotional manifesto against WalMart – she assembles a great deal of well-thought research on the impact (damage) that mega-retailers can really have on the economic and social health of a community. Furthermore, she assembles some wonderful data on the importance of the symbiotic relationship between local businesses and their neighbors (aka customers).

I have never been so convicted in my life as I had in reading Big-Box Swindle. It literally changed my life and changed my focus toward fighting for the small business owner across the country. We couldn’t be prouder to be partnering with so many like-minded individuals and businesses across the country!

Big-Box Swindle can be found in most public libraries or through your local independent bookstores.

(Funny/Sad Note: In a time-pinch while traveling, I was trying to find a copy of the book to give to a friend the next morning before heading to the airport. The only store I could find was a Schmarnes and Schmoble. When I asked a sales rep for some assistance finding the book, she asked what it was about. When I gave her the synopsis, she replied, “That’s a stupid thing to write about. Why would we carry something like that?” Exactly, my dear. Exactly.)

Despite Oil Spill Disaster, Local Advocates Inspire Emerald Coast with Hope and Resolve

Pensacola, FL / Bend, OR – (RelyLocal) June 15, 2010

Without the proper safety equipment or special training, long-time Pensacola resident Theresa Chmiel knows she won’t be able to take part in the clean up effort following the Deep Horizon oil spill. Instead, she launched a campaign to unite local residents in a fight for the economic stability of their area. Joined by others along the Emerald Coast and across the country, Chmiel reminds her community of their historic resolve and perseverance – even in the worst of times.

As President Obama visits the Emerald Coast this week, long-time residents Theresa Chmiel of Pensacola and Michael Mendelssohn of Fort Walton Beach spend their time meeting with local business owners as they brace for the anticipated environmental and economic impact from the Deep Horizon oil spill. The main topic of conversation is how they will keep their local economy strong enough to withstand the long-term challenges.

“Before we’re even scraping the first tar off our flip flops, we need to be prepared,” say Chmiel, an ex-nonprofit executive. “We have to stay ahead of the fear and uncertainty that is already creeping under our community’s skin and remember everything we have been able to overcome in the past. There may not be a lot that I can do to keep the oil off our shores,” she adds, “but, keeping our economy stable can start with me.” Her message is simple – RelyLocal.

RelyLocal began launching nationwide in January as a calculated response to the economic downturn across the country. The idea is simple – empower like-minded local business owners to stabilize the local economy while re-educating residents on the important role that local business has in the overall health of the community.

“The timing couldn’t be better,” says Chmiel, “Now more than ever, locally owned businesses need our support. We haven’t seen the oil here yet, but our beaches are already relatively empty as tourists change their summer plans away from the area. It is clear that if we are going to make it through this tragedy, we have to rely on one another.” She continues, “As part of our community education efforts, RelyLocal is quickly becoming a trusted local resource for the latest information on the long-term effects this situation might pose to our economy and community. That’s why we are excited to be partnering with organizations like the Florida SBDC,” says Chmiel. “Businesses need to know that they aren’t alone out there. They have a voice, they have advocates. One of our main focuses will be to remind consumers their local dollars spent in local establishments will create a stronger economic foundation to help see the community through the impending impact of oil spill.”

Michael Mendelssohn, who is the the process of launching his own RelyLocal campaign in Fort Walton Beach adds, “One of the problems to overcome is that local residents are sending so much of their money out of the area without thinking about the real economic consequences. The RelyLocal campaign will help people better direct their local dollars back into our community, rather than spending it online or in big-box stores – where most, if not all of the revenue leaves the area for good. RelyLocal is as much about re-educating the public on the importance of local business as it is about providing all of the tangible marketing services to the businesses themselves. It isn’t just about the economy, it is about restoring a sense of community for our future generations.”

“Although the panhandle seems like a large geographic area,” continues Chmiel, “we are actually quite a tight-knit community. From Perdido (where the tar balls have already washed ashore) to Panama City, we rely on one another for help. When we are faced with a challenge, we band together to do what it takes to overcome our difficulties. I am proud to join with my neighbors like Michael and do my part to ensure that our community emerges even stronger and more resolute than ever.”

“About the time that people were forgetting about [hurricane Ivan, the recession started. Now, with the oil spill, I guess it is easy to understand why some business owners might be getting ready to throw in the towel,” says Mendelssohn. “People will be angry and point fingers, but that’s not going to solve our real problems. I’m not saying it will be easy, but I’m an optimist and I’m committed to creating a positive ‘I Can’ attitude in this community. We need to approach the long-term problems together and we need to start actively planning right now in order to create a more positive future.”

RelyLocal’s Co-Founder, Steve Ramsey (Bend, OR) says, “We are honored to partner with so many amazing people like Theresa and Michael. It is clear that they not only have a deep sense of responsibility and passion to see their communities thrive, but their optimistic leadership in the face of this tragedy has been truly inspiring.”

It appears that their inspiration has been contagious as more and more people launch RelyLocal campaigns across the country; everywhere from Granby, CT, Bozeman, MT, Redondo Beach, CA and Olympia, WA. Each city is represented by an advocate with the common goal of creating a new epidemic of hope and resolve in the face of fear and uncertainty that is still afflicting most of the country for many reasons. Nationally, one of the main goals has been to create as many new jobs across the country as possible that are primarily focused on protecting existing jobs by stimulating the local economic stability and growth from the ground up.

“The trouble in the Gulf region doesn’t stop with the environment and the economic fears aren’t unique to the area,” says Ramsey. “Once the camera crews are gone and the national chains have closed their doors to follow the tourist money elsewhere – that’s when the real work begins.“

Ramsey adds, “It won’t be BP or the White House rebuilding these communities after the oil is cleaned up. It won’t be a stimulus package or a big-box store that affects long-term change. It will be local business owners and their neighbors who recognize that it is their responsibility to bring economic stability back to the region. RelyLocal isn’t about bumper stickers, websites, and social media networking, it is about people like Michael and Theresa who are willing to put their communities first as they roll up their sleeves, stand united, and get people back to work.”

“It will be a lot of work,” says Chmiel. “But the biggest difference between success and failure is simply action. Those with faith, hope, integrity, and perseverance will change their world. The rest are merely spectators.”

“I strongly believe that it has always been the innovation, diversity, and perspiration of the small business owners that continue to make this country what it is,” Ramsey says. “And, it will be the small business owners who will be able to put all of the pieces back together again. All they need is a little help from their neighbors.”

MEDIA CONTACTS:
Theresa Chmiel
Owner | RelyLocal – Pensacola
(850) 261-8509
theresachmiel@relylocal.com

Steve Ramsey
Co-Founder | RelyLocal – National Headquarters
(541) 595-3939
media@relylocal.com

GETTING INVOLVED:
People who are interested in joining RelyLocal’s campaign to support local business are encouraged to contact their local RelyLocal offices. If an office does not yet exist, qualified individuals are encouraged to review the application process for launching RelyLocal in their area.

Top Ten Reasons to RelyLocal

In researching the business model to launch RelyLocal, I came across a book and its author that I have come to lean on heavily in my daily decision making. Not just for how we run RelyLocal but how I personally get involved with my local businesses. There is a lot more to relying on local businesses than just that touchy-feely feeling of knowing the owner’s name.

There are some pretty serious benefits (or consequences) tied to a healthy local business community. Here are ten simple things for you to think about. Which of these is most important to you? Continue reading →

Why we do what we do…

This morning I threw on NBC during my coffee time and came across a great story about the Capannari family in Mount Prospect, IL who took a risk to follow their dreams and start a local business.

This is exactly why we do what we do and I’d be lying if I said that the story didn’t bring a tear to my eye. Enjoy!

Visit msnbc.com for breaking news, world news, and news about the economy

Linking to RelyLocal

A lot of kind citizens have been asking for ways to link to RelyLocal to show their support from their blogs, business pages, or media outlets. Below are a number of options to choose from. Thanks for your support! Continue reading →