Integra Telecom, Inc. ("Integra")* is a facilities-based, integrated communications carrier, dedicated to providing a better choice for businesses in eleven western states. It owns and operates a best-in-class carrier network that differentiates itself by staffing locally based customer care, technical, and account management professionals whose goal is to provide high-level, personalized client service and satisfaction.

In contrast to companies that simply resell services from the monopoly Regional Bell Operating Companies (RBOC), Integra Telecom owns and operates its own network offering local dial tone, domestic and international long distance, high-speed Internet and data services (including digital subscriber line or DSL), voice messaging, and numerous ancillary services designed to support the communication needs of businesses including business phone systems.

Integra values the company's direct sales and agent partners equally and supports them with local management and care. All customers, regardless of sales channel, can count on the same quality of service when it comes to competitive pricing, attentive order fulfillment and responsive customer care. The company enjoys the highest customer loyalty and customer satisfaction ratings in the telecommunications industry.

*Integra Telecom, Inc is a holding company. Retail services are provided by the local Integra Telecom operating company. Integra Telecom's subsidiary, Electric Lightwave LLC, serves our wholesale carrier customers.

Community Matters Program

Mission Statement

Integra Telecom's Community Matters program will support initiatives and organizations that benefit the lives of the people in the communities where Integra serves.

How we serve.

We will invest our human, financial and technological resources to:

Why We Serve. Where We Give.

We realize that we would not be as successful as we are today if it were not for the thriving communities that surround us. One of the best ways we offer thanks to the communities we serve is by partnering with charitable organizations and supporting local events that improve the quality of life for our employees and customers. When we support these organizations through our time and resources, everyone wins. Part of becoming the best telecommunications provider in the industry is by living one of our core company values . . . service.

Community Matters supports programs, causes and organizations within the following three categories:

• Youth - health, education and the well-being of the youth in the communities we serve.
• Health - wellness, safety and the eradication of disease.
• Community - improving the stability and quality of life in our communities particularly in regard to benefiting low-to-moderate income individuals.

Here's a sampling of various organizations we have supported and some recent accomplishments:

• Donated time and services to the Boys & Girls Club
• Muscular Dystrophy Association Telethon
• Local Food Bank donations
• Habitat for Humanity
• Co-Sponsor of the annual Hood-to-Coast relay race
• American Cancer Society
• American Heart Association
• Donated over 200 pints of blood to the American Red Cross in 2007
• Generated $135,582 as the title sponsor of the Providence Hope for Children Integra Golf Tournament.

Read About Community Matters Success Stories

• August 10
  7th Annual Integra Telecom-Sponsored Charity Golf Classic Raises $120,000
• July 10
  Integra Telecom Employees Host Record Breaking Charity Clothing Drive
• June 15
  Integra Telecom Saves Fourth of July Celebration At Prior Lake
• January 14
  Integra Telecom Associates Give Back More than 2,370 Community Service Hours In 2008

Request

To submit a formal request to Integra for your charity or organization, please complete the online application (form will open in a new window) and your request will be reviewed by the Community Matters committee.