Exquisite Hardwood Floors Inc.100% Local
61575 American Ln
Bend , OR 97702 (view map)
Quality, Value, Communication, Satisfaction and Education.
These five factors are the foundation on which the solid reputation of Exquisite Hardwood Floors Inc. has been built.
QUALITY: Unlike other companies with sub-contract labor, all our craftsmen are employees of the company, many of which have been with us for over 10 years. Exquisite Hardwood Floors Inc. employees are trained to handle all aspects of the installation or the finishing process using only the highest quality products and machinery. Our employees take the time to complete each job with the highest level of quality on time every time.
VALUE: The value of your hardwood floor can be measured on many different levels. Our main criteria involves competitive pricing, quality workmanship, lasting durability and customer satisfaction. This insures you the greatest possible value with your hardwood flooring investment.
COMMUNICATION: This is a vital component to both the homeowner and contractor. We do our absolute best to return every phone call or message in a timely matter. Our office is staffed from 7:00 am to 4:00 pm every weekday to ensure that you talk to a live person and do not have to leave messages. All our employees are equipped with cellular phones so that you can communicate with us at any time. We go out of our way to make calls to you to make sure your project is on time and running smoothly.
SATISFACTION: This is our number one priority. We treat every one of our projects as if it was our own. If we are not happy with the job, than you will not be happy. Our acute attention to details, exquisite craftsmanship and quality components ensure your continued satisfaction for many years to come.
EDUCATION: Education before, during and after the job will help to ensure continued enjoyment of your hardwood floors. We make sure you are educated on the species of wood prior to choosing your flooring. We make sure you understand the installation and finishing process during the construction phase. We make sure you understand how to treat a hardwood floor after your project is completed. We make sure you are equipped with the proper cleaning supplies and know how to use them.